Employee Training Guides & Freelance Trainer Guides
Here you will find the best of our corporate trainer guides and employee training guides that are useful for you if you are involved in any aspect of employee training. Topics include interpersonal workplace skills, employee wellness and well-being, help and advice for 1st-time managers, management and leadership skills, corporate and freelance trainer ideas, tips on training workshops, and customizable training materials. If you are a corporate or freelance trainer looking for training ideas and tips, enjoy the articles below:
Communication at Work Guides
Communication Skills Training Session Plan (Free Template)
Want your communication training to lead to real behaviour change? This session plan template shows how to combine theory, practice, and reflection so learners can apply new skills confidently back at work.
Take a look at the full session plan template →
Team Communication Checklist: Is It Really a Communication Problem?
Not all communication problems are about learning new skills because many stem the need for structure and clarity. This checklist helps you assess where things are breaking down and why.
See how to diagnose communication problems step by step →
Communication Role-Play Scenarios for Workplace Training
Looking for ready-to-use communication activities that actually work? These role-play scenarios provide clear instructions, debrief questions, and variations to help trainers deliver impactful, hands-on learning experiences.
Take a look at all scenarios and training tips →
(Read all Workplace Communication articles)
Teaching Theories
What Are Tuckman’s 5 Stages of Group Development? (Trainer’s Guide)
What happens when a team hits a rough patch or just can’t gel? Tuckman’s model breaks group development into 5 clear stages, from initial forming to final adjourning — giving leaders a roadmap for team success.
Read how to guide a team through each development stage →
What is Organizational Behavior Theory and How It Shapes Employee Training
Why should trainers care about Organizational Behaviour theory? Because it helps you design training that matches how people think, learn, and work together, leading to stronger engagement and results.
Read how OB theory improves employee training design →
12 Proven Ways HR and L&D Teams Measure Training Effectiveness and ROI
If you can measure the effectiveness of training it is much easier to get better results and to maximise the benefits of employee training. Learn 12 ways to measure the ROI →
(See All Teaching Theory Guides)
DEI Diversity, Equality, and Inclusion Articles
What Is Neurodiversity? A Practical Workplace Guide for HR & Trainers
What does neurodiversity mean in today’s workplace? Learn how embracing different cognitive styles, such as ADHD, autism, and dyslexia, can improve morale, creativity, and productivity across your team.
Understand how neurodiversity boosts workplace inclusion →
7 Challenges of Managing a Multigenerational Workforce, Examples & Solutions
Struggling to manage Gen Z interns and Baby Boomer veterans on the same team? From communication clashes to differing values, this guide offers real solutions for leading across generations.
See all 7 challenges and how to solve them →
5 Tips on How to Avoid Confirmation Bias
Ever notice how we seek out opinions that match our own? Confirmation bias can cloud hiring, team dynamics, and decision-making. These 5 practical tips help you recognise and overcome it in your workplace.
Learn how to reduce bias in everyday decisions →
(See All DEI Diversity Guides)
Employee Experience Management Articles
12 Empathy Training Activities for the Workplace (Free Team Exercises)
Build stronger team connections with 12 practical empathy activities you can run today in empath workplace training sessions. Explore the list of 12 empathy activities →
What is the Recognition Gap in the Workplace for Employees
Are your team’s efforts truly seen and valued? The recognition gap silently impacts morale and retention, especially for those in less visible roles.
Understand how to spot and close the recognition gap →
21 Fun Employee Engagement Activities and Ideas for the Workplace
Looking for ways to boost morale and connection across your team? These 21 employee engagement ideas, from wellness challenges to themed days, are practical, low-cost, and work in-person or remotely.
Take a look at all 21 activities for energizing your team →
(See All Employee Experience Guides)
First Time & New Manager Guides
The First-Year Manager Journey: A Practical 12-Month Map
New managers don’t face the same challenges all year.
This practical 12-month map shows what typically comes up when — and where to focus first.
Start here! →
10 Project Management Tips for Beginners to Run Projects Like a Boss
New to managing projects? These 10 practical tips show how to set clear goals, communicate effectively, and keep tasks on track without overwhelm — perfect for beginners and non-managers alike.
Read how to run projects like a pro →
12 Proven Ways HR and L&D Teams Measure Training Effectiveness and ROI
If you can measure the effectiveness of training it is much easier to get better results and to maximise the benefits of employee training. Learn 12 ways to measure the ROI →
(See All New Managers Guides)
Critical Thinking at Work Guides
5 Critical Thinking Activities and Exercises for Workplace Training
Critical thinking skills are always worth providing training in, for employees.
Critical Thinking Training Materials
Designed for HR and corporate trainers to teach clear thinking, evidence-based decisions, and bias-aware analysis in the workplace using practical, ready-to-deliver workshop materials.
10 Powerful Root Cause Analysis Tools for Effective Problem-Solving
In the workplace, root cause analysis tools can help you find the most effective solutions. Here are 10 techniques you can use as a manager with your team or include in your workshops if you are teaching decision-making.
Employee Training Guide and Tips

What Is Employee Training?
Employee training involves providing employees with soft skills training and on-the-job skills training.
The soft skills can include communication, leadership, and interpersonal skills training to aid their everyday interactions with colleagues and clients.
The on-the-job training provides employees with specific skills to perform their job roles.
Computer training, how to drive a forklift, or how to manage a certain type of accounting software, are examples of on-the-job training.
Employee training topic areas can also include:
- Compliance training
- Safety training
- New Manager training
- Induction training
- Customer Service Training
5 Tips for Developing Effective Employee Training
Developing employee training is an art form in that, as a corporate trainer or HR manager who develops the training, you become skilled at understanding what works in terms of how to design truly effective training.
There are different types of employee training programs, but the same design tips are useful, whether you are using employee training templates or designing your own training courseware from scratch.
So, if you are new to designing employee training plans or teaching materials, here are some tips:
1. Ensure There Is a Need for the Employee Training You Plan to Design
In every company, there tends to be a skills gap, and identifying this skills gap is where you might want to provide training.
By filling the gaps in knowledge, you can, in essence, help your company or business to then be fully skilled and ultimately, more productive and effective.
Skills Gap Example – Is there a clear gap, for example, in customer care and service training? Is the one issue that you have a fantastic product and team, but the number of customer complaints is too high?
After analysis, you might realize that some basic customer service training will likely solve the issue. If you have never provided any customer service training to staff, then it might explain the issue.
2. Getting Feedback on What Employee Training Is Needed
As a part of the skill gap analysis discussed above, and also to cross-check the necessity of the employee training you are planning to organize and develop, get as much feedback as you can.
Ask managers, employees, and HR, and gather as much feedback as possible.
The goal is to ensure that the training is really needed and will be effective and realistic in terms of costs.
3. Set Clear Aims and Objectives for the Training
With the employee training course materials we design, we think carefully about the key aims and key objectives of the training.
For a typical half-day or full-day course, you will want to have between 3 and 5 aims and objectives. This is more than enough, and you will want to spend an hour or two on each objective, including training activities, and also have time to cover actionable suggestions (measurable goals) towards the end of the training.
4. Develop the Training Materials
Depending on the type of employee training you are organizing, you will either need to design the training yourself (or have the trainer do it), or you can buy off-the-shelf customizable training materials and simply edit them for your brand or company.
If you need to provide training to managers on decision-making, then you can buy decision-making training course materials that are pre-designed and customize them.
For many soft skills, it can be much more efficient time and cost-wise to buy materials made by educational experts (see our training materials), given the time it takes to design the PowerPoint presentations and training activities and plan the whole session.
For areas such as security training and compliance training, these might require the involvement of an SEM (Subject Matter Expert) or some other authority.
If you decide to create and develop the training materials yourself, you can use some of our free icebreaker training activities and free soft-skills training activities. or some of the other free training resources we have available.
5. Decide on the Training Delivery Method
These days, you have three main options, and these are to provide:
- Online training
- Classroom-based training
- Hybrid training (meaning a combination of online and classroom training at the same time)
You also have the choice as to whether or not to deliver the training in real-time or to make the training available to be done at any time, i.e., asynchronously. In other words, with asynchronously delivered training, the trainee can log in online and do the training whenever they want.
With in-person real-time training, you have the chance to develop a better rapport and to get the chance to drive home some of the key points by expressing them in real time.
Online training, though, can oftentimes be equally effective and has the benefit of being more inclusive in that employees worldwide or those with mobility issues can be included and offered training.
Creating Employee Training Guides or Manuals
One thing we are often asked about is how to create employee training guides or manuals from scratch.
I will be writing another post on this topic, but just to give some quick pointers on this question.
a) Designing an employee training manual based on specific training
How you design your employee training manual really depends on how you intend to deliver training to employees (including managers).
For the training course materials that we design, the participant’s (employee’s) handbook is designed so that it exactly matches and relates to the PowerPoint slides that are used in the training session.
The training guides include:
- a print screen of all slides used in the training
- activities info with space included to write down notes and work on any activities that need the person to write down ideas/thoughts
- guides on each slide and any necessary information
- Further reading information
So the way we design the participant’s workbook (employee handbook) is done specific to a particular training that is being provided, whether on emotional intelligence, inclusive leadership, or a topic such as time management.
b) Making the Employee Training Manual the Main Form of Training
There will, though, be many situations where you are designing the employee training manual to be the main way that employees learn.
This can be extremely useful for very technical jobs, whereby you can lay out very specific techniques, such as for computer programming, or where a lot of very specific steps must be followed.
If designing this type of training manual that is not specific to a workshop or training session you are running, then:
1. Decide on the exact aims and objectives of the training – and ensure you detail these at the front of the manual.
2. Aim to tackle each aim and objective in a natural sequence – so structure the training manual to work through one objective at a time. Then summarize that objective and move on to the next one. You will normally have 3 to 5 objectives, so each might be a chapter in the manual.
3. Before proceeding with the training manual, think very carefully about who your audience or audiences in the future will be for this manual. You will want to ensure that you write the manual in a way that is easy to understand for the specific audience it is for.
4. Try to include graphics where possible, to make the learning fun. Tools such as Canva.com make designing graphics very easy.
5. Whilst it might not be the most exciting job in the world, make sure to proofread the manual a couple of times and have someone else also check it.
6. After publishing and distributing the training manual, make sure to check every so often if it needs updating and update it!
There are a number of reasons why this is needed, including the fact that facts might now be out of date, knowledge has expanded through new ways of thinking or because of new research findings, or the audience you are writing for might have changed.
If you have any questions about designing employee training guides, get in touch!
Useful Guides by Topic
- Workplace feedback guides – for communication tips.
- Interpersonal Effectiveness skills are an umbrella term for the skills, such as emotional intelligence and trust, that are important in workplace relationships, for teams to run smoothly.
- Employee Coaching Tips & Mentoring Tips – for some guides on peer learning and helping employees get coached.
- Online Teaching guides and Managing remote teams guides for managing hybrid teams.
- Workplace Resilience and Confidence articles – to learn more about becoming a strong manager or employee.
















