Latest Blog Posts – Employee Training & Freelance Trainer Guides

Here you will find a range of posts on everything to do with employee training including personal, interpersonal, employee wellness and well-being, first-time managers, management, and leadership skills. You can also find corporate and freelance trainer guides, ideas, and guides and tips on training workshops and customizable training materials, as well as interviews with freelance trainers.


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Employee Training  Guide and Tips

Employee training guides meeting


What Is Employee Training?

Employee training involves providing employees with soft skills training and on-the-job skills training.

The soft skills can include communication, leadership, and interpersonal skills training to aid their everyday interactions with colleagues and clients.

The on-the-job training provides employees with specific skills to do their specific job roles.

Computer training, how to drive a forklift, or how to manage a certain type of accounting software, are examples of on-the-job training.

Employee training topic areas can also include:

  • Compliance training
  • Safety training
  • New Manager training
  • Induction training
  • Customer Service training

5 Tips for Developing Effective Employee Training

Developing employee training is an art form in that as a corporate trainer or HR manager who develops the training, you become skilled at understanding what works in terms of how to design truly effective training.

If you are new to designing employee training here are some tips:

1. Ensure There Is a Need for the Employee Training You Plan to Design

In every company there tends to be a skills gap and identifying this skills gap is where you might want to provide training.

By filling the gaps in knowledge you can, in essence, help your company or business to then be fully skilled and ultimately, more productive and effective.

Skills Gap Example – Is there a clear gap, for example, in customer care and service training? Is the one issue that you have a fantastic product and team but the number of customer complaints is too high?

After analysis, you might realise that some basic customer service training will likely solve the issue. If you have never provided any customer service training to staff then it might explain the issue.

2. Getting Feedback on What Employee Training Is Needed

As a part of the skill gap analysis discussed above, and also to cross-check the necessity of the employee training you are planning to organise and develop, get as much feedback as you can.

Ask managers, employees and HR and gather as much feedback as possible.

The goal is to ensure that the training is really needed and will be effective and realistic in terms of costs.

3. Set Clear Aims and Objectives for the Training

With the employee training course materials we design, we think carefully about the key aims and key objectives of the training.

For a typical half-day or full-day course, you will want to have between 3 and 5 aims and objectives. This is more than enough and you will want to spend an hour or two on each objective and to include training activities and also have time to cover actionable suggestions (measurable goals) towards the end of the training.

4. Develop the Training Materials

Depending on the type of employee training you are organising, you will either need to design the training yourself (or have the trainer do it), or you can buy off-the-shelf customizable training materials and simply edit them for your brand or company.

If you need to provide training to managers on decision-making, then you can buy decision-making training course materials that are pre-designed and customize them.

For many soft skills, it can be much more efficient time and cost-wise to buy materials made by educational experts (see our training materials) given the time it takes to design the PowerPoint presentations and training activities, and plan the whole session.

For areas such as security training and compliance training, these might require the involvement of an SEM (Subject Matter Expert) or some other authority.

If you decide to create and develop the training materials yourself, you can use some of our free icebreaker training activities, free soft skill straining activities. or some of the other free training resources we have available.

5. Decide on the Training Delivery Method

These days you have three main options and these are to provide:

  • Online training
  • Classroom-based training
  • Hybrid training (meaning a combination of online and classroom training at the same time)

You also have the choice as to whether or not to deliver the training in real-time or to make the training available to be done at any time, i.e. asynchronously. In other words, with asynchronously delivered training the trainee can log in online and do the training whenever they want.

With in-person real-time training, you have the chance to develop better rapport and to get the chance to drive home some of the key points by expressing things in real time.

Online training though can oftentimes be equally effective and has the benefit of being more inclusive in that employees worldwide or those with mobility issues can be included and offered training.