Interpersonal Skills Training Course Materials & Programs

If you are looking to provide interpersonal skill workshops and training, these Interpersonal Skills training course materials include everything you should need for running the sessions. Powerpoint slides, trainer notes, training activities etc are included.

What Are Interpersonal Skills

Interacting with other people is something that we do on a daily basis. In the workplace, these interactions will involve colleagues we are friendly with, in addition to those whom we manage, are managed by and people we do not meet on a daily basis. 

We need to interact and get along with these ‘others’ and training in interpersonal skills can make dealing with interactions easier. By learning techniques and methods for working with and dealing with other people, life at work and outside of work can be less stressful and more enjoyable.

Interpersonal Skills for Managers

As a manager, understanding how to lead your team in respect of working with each other is a key skill that you will really want to master. Understanding, for example, the solutions for dealing with and also pre-empting conflict management issues, is worth considering.

We have the following courses being developed and that will be available for immediate download including Communication Skills training materials and Dealing with Staff Sickness.

Benefits of Buying Our Interpersonal Skills Training Course Materials

Interpersonal skills are such vital skills particularly for work teams, employees and for managers.

The ability, for example, to delegate effectively can make a significant difference to the effectiveness of the team’s success.

By buying interpersonal skills training course materials directly from us at Symonds Research, you are buying materials that are designed in-house by Dr Valeria Lo Iacono.

Valeria has 20+ years experience in education and has taught at several universities and provided interpersonal skills teaching and training plans for hundreds of companies, colleges, universities and institutions worldwide.

Examples of Good Interpersonal Skills

If you are looking to buy and download interpersonal skills course materials, here are some example of good interpersonal skills to teach in the workplace to employees:

1. Learning How to Listen

Learning how to be an active listener is potentially an easy skill. Yet, so many of us struggle to avoid the distractions that can otherwise stop us from giving our full attention to the person we are listening to.

The sound of a message coming through on your mobile phone, your habit of prioritizing wanting to ask a question rather than listening to what is already being said, there are numerous ways in which we can learn to become better active listeners.

2. Learning to Be More Empathetic

Showing empathy when dealing with others, and at least trying to see their point of view and situation, without pre-judging, can help you avoid many of the problems that can occur in interpersonal situations. Emotional Intelligence training is a great course for learning how to deal with situations with greater empathy.

3. Assertiveness

Assertiveness means to be able to stand your ground and defend your rights, without being aggressive. A lack of assertiveness can cause frustration due to bottled-up feelings or confrontations that escalate if a problem is tackled in an aggressive way.

An assertive person is not afraid to confront a problem directly but without making the other person feel on the defensive. Thus, assertiveness is a very good skill to have for negotiating effectively in business, for dealing with customers and for creating a supportive and cooperative environment in the workplace.

4. Collaboration Skills

If you are interested in interpersonal skills then collaboration skills is an area certainly worth considering if you are looking at employee training.

The ability to work well with others, both with direct colleagues and employees from other departments, is essential for a company to function well.

But working together when different departments and managers have different ways of working can be challenging.

Armed with an understanding of collaboration skills and techniques though, this process becomes easier.