Page Updated on February 3, 2023
This ‘Accessibility Compliance & Audits for Public Spaces’ training course materials package contains the materials you will need to teach participants about accessibility issues for public spaces and enable them to carry out accessibility audits to make their premises compliant to the law and accessible to all.

The laws that are considered are the Disability Discrimination Act (DDA) and the Equality Act 2010 for the UK and the Americans with Disability Act (ADA) for the USA. In particular, the course material focuses on access and guiding people with disabilities through public spaces and on how to make reasonable adjustments (accommodations in the USA).
This training package is:
- Fully customizable and editable
- US English & British English compatible
- Downloadable immediately
- Can also be adapted to use for online teaching and training in virtual classrooms.
- and you will own the rights to edit and reuse it for as many of ‘your own courses’ as you wish

Samples from the Accessibility Compliance & Audits for Public Spaces (DDA & ADA) Training Course Materials
Click on the slides below to magnify
Why Should You Teach DDA & ADA Disability Etiquette & Access Awareness?
The Disability Discrimination Act (DDA), the Equality Act in the UK, and the Americans with Disabilities Act (ADA) are aimed at stopping discrimination for services and in the workplace against people with disabilities.
Hence, it is vital for organizations today to be compliant. Also, paying attention
Providing disability access to public spaces is not only a legal obligation but also an ethical issue and something that benefits businesses. By improving the accessibility of buildings and premises for all, a business shows commitment to the wellbeing of its customers and its employees.
Who Is This Course Intended for?
This course is for trainers who wish to train anyone involved with managing or designing locations and spaces where they want to make these places accessible for all user types, including for those with disabilities and ambulant users.
In addition, this course is for those who need to conduct a DDA (or ADA) compliance assessment for public spaces. This training course materials package includes guidance on how to do a location or building accessibility audit and it provides an accessibility checklist.
The following people, for example, can benefit from this training:
- Stadium stewards
- Airline service staff
- Front-line staff who interact with the public
- Anyone who manages a building and is in charge of helping disabled and ambulant visitors to move through a building or location such as on a university campus or hospital grounds.
- Airport security staff
- Staff working in estate departments, who are in charge of making sure that buildings are disabled friendly
- School teachers and everyone who interacts with the public!
Why Should You, as a Trainer, Teach a Workshop on How to Make Public Spaces Accessible?
The above are just examples and the target market for this training, as a trainer, is unlimited in terms of the locations where this training tends to be needed.
Greater awareness of supporting all users means that this training program is becoming increasingly popular, as equality is taken more seriously in society.
Why Buy Off-the-shelf Customizable Training Materials?
Whether you are running your training online or in person, there are several benefits of buying ready-to-use corporate training materials.
- You save a lot of time. We have already done the research, created a lesson plan with the activities, and designed the materials (such as PowerPoint slides and handouts).
- You can edit the materials as you like to adapt them to your audience and add your logo.
- The materials are yours to keep and use for your own courses as you wish.
- The training materials are available for you to download instantly as soon as you buy them.
- Our training materials can be adapted for teaching as an online course if needed, using platforms such as Adobe Connect or Zoom.
Duration
- 1 Full Day
If you are delivering this course in virtual training, you can break it down into 1 or 2 hours’ modules to be delivered on different days. The course is structured around its learning objectives, so every learning objective constitutes a sub-section of the course and you can easily break the course down into chunks if need be.
Level
Beginner or intermediate.
These ‘Accessibility Compliance & Audits for Public Spaces (DDA & ADA)’ training course materials are designed to teach people who are new to accessibility compliance for public spaces.
The materials are not overly technical. At the same time, however, they provide enough technical information for someone who is new to this topic but needs to know enough to run a thorough accessibility audit to make public premises compliant with DDA / ADA legislation in terms of disability access.
Someone who has some familiarity with the topic of accessibility compliance for public spaces can also attend this course, if they need to refresh their memory.
Course Outline and Objectives
This course will teach the basics of how to best aid ambulant and disabled users in such a way to ensure best practice and etiquette is used.
The aim is to help participants become aware of accessibility issues for public spaces and enable them to carry out accessibility audits to make their premises compliant to the law and accessible to all.
Note Regarding Balance Between Accessibility and Fire and Life Safety
- There is a balance between accessibility and fire/life safety that has to be achieved. In these training materials, we focus on introducing the accessibility aspect.
- Any accessibility changes should not compromise fire and life safety. Fire service and/or fire safety standards providers should be consulted to ensure that locations are safe and meet all fire and life safety requirements.
At the end of the course, participants should be able to:
✔ Understand their legal (and moral) obligations for making their location accessible.
✔ Define disability and accessibility, including in relation to DDA, ADA, and the Equality Act 2010.
✔ Make use of ideas from ‘Inclusive Design’ to make their premises accessible to all.
✔ Identify ways to help people find their way more easily in their location.
✔ Understand what reasonable adjustments are and how to implement them (‘adjustments’ are known as ‘accommodations’ or ‘modifications in the USA).
✔ Apply strategies to undertake an accessibility audit.
Course Delivery Method
This is delivered as a classroom tutor-led one-day workshop that includes a number of activities to get participants involved in the training and to make the course interesting for participants.
In addition, it is possible to adapt these materials for teaching through digital online teaching platforms. The PowerPoint slides can be used for teaching online and, as part of the training materials, we provide some guidance with suggestions on how you can adapt the activities for an online session.
Topics That Will Be Covered Include
The Basics of Accessibility Compliance for Public Spaces Based on DDA / ADA
- Typical issues and problems and why etiquette training is needed.
- The law and also ethics.
- Information about: the Americans with Disabilities Act (ADA), 1990 (USA); the Disability Discrimination Act (DDA), 1992 (Australia); the Disability Discrimination Act, 1995 and the Equality Act, 2010 (UK). As the training course materials are fully editable, when you deliver this training, you can choose to focus only on the legislation of the country in which your participants are based.
Defining Accessibility and Disability
- The different types of disability
- Definitions of disability according to the law (USA, Australia, and UK)
- Understanding the concept of accessibility
Inclusive Design and Accessibility for All
- Thinking about making a public location accessible for all, including people with disabilities and those who find themselves to be momentarily impaired (for example, a parent pushing a baby pram).
- Using some basic ideas from inclusive design for the participants to apply to their accessibility audits
- Principles of inclusive design
- Difference between universal design and inclusive design and what this means, in practice, for conducting a building accessibility audit
Wayfinding
- Wayfinding definition
- Why it is important for people to find their way without stress in an inclusive environment
- Things that help users find their way in a place
Reasonable Adjustments UK/Australia (Accommodations in the USA)
- What reasonable adjustments/accommodations are
- How to make reasonable adjustments/accommodations to make sure that everybody can access and navigate a public space (including case studies)
Planning and Running an Accessibility Audit for a Location
- Guidance on methods for aiding users (best practice).
- Areas to evaluate as part of the audit
- Case studies
- How to do an accessibility audit for premises
- Public spaces and buildings accessibility checklist
With This Course, Instantly Download
✔ ‘Standard Accessibility Audit Checklist’ for auditing public spaces
✔ 63 PowerPoint slide deck (includes tutor notes on each slide)
✔ 76-page Student Workbook
✔ Course documents (including sign-in sheet and course evaluation sheet)
✔ Tutor’s notes document
✔ Course certificate (printable to hand to participants)
✔ A PDF guide with suggestions on how to adapt the activities for teaching the course online, if you ever need to.
Documents are delivered using MS Word (doc and
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Price
- GBP £139 (approx. USD$169)
Buy This Course
- To purchase click the “Buy Now” button below.
- You can choose to pay via PayPal or by Credit card.
- Once you have paid, you will immediately receive a digital link to download the zip file straight-away.

Similar Courses and Further Reading
- If you are interested in DDA training, you may also be interested in our One-to-one E-Learning DDA Course
- Read more about why DDA training is useful
- More information on the importance of teaching disability etiquette
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